No. 24 Letterbox Works / Privacy
Privacy Policy
Effective 18 February 2025
Our approach
No. 24 Letterbox Works respects your privacy. This policy explains how we handle personal information when you enquire about heritage letterbox restoration, request an assessment or arrange work with us. We aim to collect only the information reasonably needed to respond and provide the requested service.
Information we collect
We may collect your name, email address, telephone number, property address or suburb, enquiry details, access instructions and records connected with estimates, appointments and completed work. If you contact us through the website, your message is sent using your chosen email application.
How we use information
We use personal information to answer enquiries, assess whether a project is suitable, prepare estimates, schedule attendance, carry out agreed work, keep service records and meet ordinary business and record-keeping obligations. We do not sell personal information.
When information is disclosed
Information may be shared with service providers where reasonably necessary for communications, administration or delivery of agreed work. We may also disclose information where required or authorised by Australian law. Providers are given only the information relevant to their task.
Storage and security
We take reasonable administrative and technical steps to protect personal information from misuse, interference, loss and unauthorised access. No internet or email transmission can be guaranteed completely secure, so please avoid sending unnecessary sensitive information.
Access and correction
You may ask what personal information we hold about you or request a correction. Contact us using the details below. We may need to confirm your identity before responding. We will address privacy enquiries within a reasonable period.
Privacy contact
No. 24 Letterbox WorksSydney Road 42, 3056 Melbourne
Telephone: 351924356735
Email: workshop@no24letterbox.com.au
If our privacy practices change, the revised policy and effective date will be published on this page.